The family antique bench needed to be crated and shipped to the 91 year old matriarch and her family in Baldwin, NY so I went to the Internet researching Google, BBB and Yelp. I gathered estimates from three companies re: pick-up, crating, transport length and delivery specifications. I hit gold when Joe Rivers at Orange County Crating responded to my request. Photos of the bench at various stages of protective packing and crating were provided. Transport time to NY was the fastest at no additional cost with XPO tracking info. Delivery included a call to the family to schedule the delivery. Yesterday a joyful call from NY confirmed delivery had been completed by a "wonderful" delivery man who rolled the crated bench on a dolly down 1/2 a block when his huge truck could not clear the overhead street lines! The easily uncrated bench is at home cherished again after 70 years by the family's matriarch. Thank you Orange County Crating for excellent service and the lowest cost!
I had the pleasure of working with Joe Rivers at O.C.C. He was so very helpful. I was giving the task of having a crate made for our trade show properties. I had no clue about the dimensions of the items or what the best way was to pack them let alone what size crate I should be having built but thankfully Joe picked up the phone when I called Orange County Crating and was able to answer all of my questions as well as work with me back and forth through email and multiple phone calls. I couldn't have been more impressed with the level of customer service I received as well as the price, prompt delivery and quality of the crate.
Newport Beach, CA
I am a high end Mantiques dealer ( Antiques Geared Towards Men ) . Orange County Crating has successfully assisted us in shipping over a $1,000.000,000 of antiques over the past 3 years. They are very responsive and professional. Many of our clients rave about their quality of the crates. We would not have been as successful without Orange County Crating.
I've read the ridiculous review left by one of OUR clients complaining about his cheap neon beer sign that UPS destroyed by throwing the crate around. We have a strict policy of NOT shipping neon though any of the carries for this exact reason. This buyer insisted on paying for a crate and took the risk of shipping it though UPS. It was damaged by UPS, he received a full refund and kept the neon. He had no business writing that terrible review.
They are great and one of the best in the business.
My boss tends to put me in charge of difficult projects, which is how I recently had to ship a 6 foot square, 4 foot tall antique Italian fountain. It's from the 1800s and looks like something from a town square or really nice courtyard. And it had to go to Canada. Needless to say, UPS and the postal service weren't options. I found out about Orange County Crating through a friend's recommendation, but they'd only ever shipped a slot machine, and I was really worried about mailing something this big and heavy.
Long story short: I had nothing to be worried about. Orange County Crating gave me an estimate based on the dimensions, sent a team out to measure it, and custom built a box to ship the whole thing. They came back a few days later and had it loaded into the box and onto a truck in less than an hour. The box wasn't just something they had lying around or threw together. It was made specifically for the fountain, was really sturdy, and had all sorts of braces and things. I'm not a box expert, but it looked super legit. Nothing was going to happen to that thing!
The fountain traveled internationally, arrived on schedule, and the estimate was accurate. Even better, my boss was thrilled with the price. He thought it would cost more to ship - so I looked good in the deal, too! The employees were friendly and very professional. They clearly do this sort of thing all the time.
If you ever need something big, ungainly, or just plain too fragile or expensive to trust to UPS, I couldn't recommend Orange County Crating more!
San Francisco, CA
I recently used Orange County Crating to pack and ship a lot of items from USA to UK and the service was excellent and very smooth. Really competitive price and value for shipping two large crates. They packed the crates nicely and also dealt with the shipping company for me. After the crates were sent they followed up to make sure things were going smoothly. All in all a very friendly, efficient and fast company. Would definitely use again and I would recommend to others.
Newport Beach, CA
As an exhibitor at a large show at the Anaheim Convention Center, my largest shipping crate was damaged and rendered unusable. With only 36 hours notice, I called Tyler at Orange County Crating who quickly gave me a fair quote and delivery time. My new crates are being delivered today several hours early and we will now be able to tear down, pack up and return to NY later today. Highly recommend these guys - pricing was awesome and service perfect! Great company!
I am a purchasing agent for a hydraulics company in Rancho Cucamonga CA. We needed a power unit shipped to the east coast over night. Tyler at Orange County Crating was extremely helpful and made it happen! Thanks OC Crating you saved the day :)
I had a last-minute small crate to get built. I gave them a call for a quote and the lady who I later found out to be the president of the company helped me through it. I dropped off the item to them and they were done with it like 3 hours later, with plenty of time for me to pick it up and drop it off to Long Beach for international shipping. The crate looked sturdy and really professionally made. Thinking that most of their business may come from business customers, I was afraid that a small job from individuals like mine won't get such a priority service, let alone any service. Boy was I wrong. The price was reasonable, and I don't think there was any extra expedited service charge. Although in any case, you shouldn't have waited till the last minute like me.
Hi there, my name is Susan Hibbert. Your company recently did a crating job for us, and I just wanted to tell you how very pleased I was with your fast, friendly service. I was in such a bind trying to get crating for a large poster case for my company that needed to be shipped out and was coming up at a loss of how to get it packaged. None of the "Mailbox" type stores were able to help, and I found your company on Citysearch. From the first phone call, to the friendly estimate that I received from Scott Semotan, to the the very nice workmen who not only did a fantastic job, they also cleaned up after the job was done I was a very happy customer!
I have passed along your company's information to the Irvine Towers Management Company (They manage all the buildings in this plaza) in case someone else is in need of your service. I know these days, people seem to be complaining more that praising, but your company truly deserves a "two thumbs up". Thank you again for outstanding customer service!!